FAQ
MOSTCOL Aroma Shower Head
Why does the fragrance seem lighter on first use?
During the first use, activate the cartridge with warm water spray for 2–3 minutes. After that, fragrance will release steadily without extra steps.
Will the fragrance fade after long-term use?
The slow-release technology ensures a consistent fragrance from start to finish, lasting until the final drop.
What should I do if the water flow splits?
This may be due to mineral or impurity buildup in the shower holes. Simply wipe or clean the surface gently to restore flow.
Do I still need to use body wash?
Yes. The aroma shower head enhances the experience, but shower gel is still recommended for proper skin cleansing.
How long does one last?
Usually lasts 2–3 months, depending on the frequency. Timely replacement is recommended to ensure the best fragrance and filtration performance.
Will it mix with other scented products?
No, the aroma cartridge has long-lasting fragrance that overrides other scents, leaving only the shower aroma.
Shipping Information
How long will delivery take?
We aim to dispatch all orders within 2–3 business days of purchase. Once your order is shipped, you’ll receive an email with a tracking number to monitor its progress.
FREE Standard Shipping: 2–8 business days
Express Shipping: 2–4 business days
How do I track my shipment?
When your order is ready to be shipped, you’ll receive an email notification from us which will include a tracking number you can use to check its status.
We process all orders as quickly as possible, but please allow 48 hours, from the moment of your purchase, for tracking information to become available.
Do you offer international shipping?
We currently deliver Australia-wide. If you’re outside Australia and interested in our products, please contact us to arrange international shipping.