MOSTCOL Shower Head FAQs
Choosing and using MOSTCOL
Which MOSTCOL set should I choose?
- Single Set: 1 shower head and 1 fragrance cartridge.
- Duo Set: 2 shower heads and 2 fragrance cartridges.
- Triple Set: 3 shower heads and 3 fragrance cartridges.
Choose the set by the number of shower heads you need. Duo and Triple Sets let you select a fragrance for each cartridge.
Do I need a refill or a shower head?
Refills contain one replacement fragrance cartridge for a MOSTCOL aroma shower head; a shower head is not included. The Shower Head accessory contains one shower head, with the fragrance cartridge sold separately.
Which fragrances can I choose?
Ocean Breeze, Fruity Floral and Forest Essence are the fragrance options. Select your fragrance on the product page before adding it to your cart.
Where can I find fitting and first-use steps?
Follow the MOSTCOL installation guide for attaching the cartridge, connecting the hose and activating the fragrance on first use.
Why does the fragrance seem lighter on first use?
During the first use, activate the cartridge with warm water spray for 2–3 minutes. After that, fragrance will release steadily without extra steps.
Will the fragrance fade after long-term use?
The slow-release technology ensures a consistent fragrance from start to finish, lasting until the final drop.
What should I do if the water flow splits?
This may be due to mineral or impurity buildup in the shower holes. Simply wipe or clean the surface gently to restore flow.
Do I still need to use body wash?
Yes. The aroma shower head enhances the experience, but shower gel is still recommended for proper skin cleansing.
How long does one last?
Usually lasts 2–3 months, depending on the frequency. Timely replacement is recommended to ensure the best fragrance and filtration performance.
Will it mix with other scented products?
No, the aroma cartridge has long-lasting fragrance that overrides other scents, leaving only the shower aroma.
Shipping Information
How long will delivery take?
We aim to dispatch all orders within 2–3 business days of purchase. Once your order is shipped, you’ll receive an email with a tracking number to monitor its progress.
FREE Standard Shipping: 2–8 business days
Express Shipping: 2–4 business days
How do I track my shipment?
When your order is ready to be shipped, you’ll receive an email notification from us which will include a tracking number you can use to check its status.
We process all orders as quickly as possible, but please allow 48 hours, from the moment of your purchase, for tracking information to become available.
Do you offer international shipping?
We currently deliver Australia-wide. If you’re outside Australia and interested in our products, please contact us to arrange international shipping.